Privacy Policy & Data Protection
Transparent, professional standards governing client project inquiries, corporate communications, and commercial data handling across LED HOUSE operations.
1. Introduction & Scope
LED HOUSE ("we", "us", "our") is dedicated to protecting the confidentiality and privacy of our corporate clients, systems integrators, architectural consultants, and website visitors. This Privacy Policy details how we collect, process, and protect business contact and technical project information submitted through ledhouse.ae.
2. Information We Collect
We collect professional contact and commercial project details strictly when voluntarily submitted by users through our request-for-quote (RFQ) forms, consultation requests, or direct email correspondence:
- Contact Identity: Full name, professional corporate email address, contact telephone number, and designated company or organization.
- Technical Project Details: Project city/country, display dimensions, selected hardware category, environmental deployment parameters, and architectural scope descriptions.
- Standard Web Logging: Server access timestamps, browser user-agent strings, and IP addresses recorded in standard secure hosting logs for system diagnosis and fraud prevention.
3. Purpose and Use of Collected Information
All business information collected is utilized exclusively for legitimate commercial B2B purposes:
- Preparing and delivering requested commercial price quotations, bill-of-materials (BOM), and engineering proposals.
- Coordinating technical sightline assessments, architectural CAD reviews, and project delivery schedules.
- Fulfilling contracted Service Level Agreements (SLAs) and warranty maintenance communications.
We do not sell, rent, lease, or monetize client contact information to third-party advertisers under any circumstances.
4. Data Storage & Confidentiality
Inquiry records are processed securely and stored behind restricted-access enterprise hosting infrastructure. Commercial project submittals and tender documents are treated with strict commercial confidentiality.
5. Cookies & Tracking Technologies
LED HOUSE does not deploy intrusive cross-site tracking cookies. We utilize minimal technical session storage strictly necessary to remember user preferences (such as mobile menu state or pre-selected quote categories) during site navigation.
6. Inquiries Regarding Your Data
If you wish to review, correct, or request the deletion of your professional contact details from our inquiry systems, please direct your request to our team at Sales – LEDHOUSE (sales@ledhouse.ae).